Monday, May 4, 2009

AEO Member Spotlight

Maine Centers for Women, Work, and Community (WWC)
About The Organization

Location: Statewide in Maine, operating out of 18 centers and sites. Administrative offices are located in Augusta, ME.

Populations Served: Displaced homemakers, single parents, dislocated
workers, unemployed individuals, low-wage workers, and others in transition. 82% of those served are women; 78% are low to moderate income. 58% are in rural communities. We serve over 1600 individuals per year through all program areas including over 700 microenterprise participants.

Mission Statement: The mission of Maine Centers for Women, Work, and Community (WWC) is to help women succeed in the Maine economy and achieve economic security for themselves and their families through access to education, jobs that pay a livable wage, self employment, financial literacy and asset development, and civic leadership.





Laurie Ouellette - owner, Sweet Pea Designs,
a wedding planning and florist business in Lewiston, ME. She started in 2004 and has grown steadily. She recently got a contract with a local college.


Why Does Microenterprise Matter?

Why does microenterprise development matter in your community?
Maine is characterized by small towns and communities that offer a high quality of life surrounded by a natural environment that is well appreciated and attractive. Small enterprises form the core of the economies in these communities.

Maine is a state of small businesses, with 78.4% of businesses having nine or fewer employees while only 1.6% have 100 or more employees. In 2006, the number of individuals employed by microenterprises in Maine
was 177,182 or 21.2% of all employment in the state.

Maine is also a largely rural state, with a strong, if diminishing foundation of traditional natural resource based industries and self-employment in forestry, fishing and farming. Maine residents have cultivated an independent streak over many decades and are well suited to self-employment. Mainers are creative, self-reliant and hard-working.

What are the most pressing needs of entrepreneurs in your community?
When asked, entrepreneurs say they need help with the following things:

  • Skills and services in marketing and promotion
  • Regulations, financing, and other government programs that are more responsive to the scale of their operations rather than being geared to the few large enterprises in the state
  • Access to health care and health insurance that is affordable for owners and employees
  • Better infrastructure, such as high speed internet access and roads, rail and other transportation systems
  • A coordinated technical assistance, training and support system, with easy access to information
How is your organization assisting entrepreneurs to survive the recession?
WWC microenterprise trainers are helping entrepreneurs weather the economic storm in a couple of ways:
  • Assisting them in focusing on their strategic vision and planning
  • Connecting them with peers, helping them expand their networks
  • Promoting their businesses through our website, events, and news articles (Example: the Maine legislature holds an auction every year to raise money for a scholarship. This year WWC offered a basket of products made by our entrepreneurs)
How do you think the US microenterprise development field can best help microentrepreneurs nationwide?
  • First, we need a strong association that can speak to the value of microenterprise on national and state levels.
  • Second, we need to empower microentrepreneurs to speak with their own voice on issues of importance: health care, education, the environment, energy, community.
  • Third, we need to ensure that microenterprise organizations receive the support they need to do the work in the field and to do it well and to document what we do.





Jennifer Moore Temple, owner, Buzzie Bee Diapers, a cloth diaper service that emphasizes the environmental and health values of her business. She operates in the Rockland area.



Organization Successes and Challenges

What was your biggest success in 2008?
This is our 30th Anniversary! Sustaining our diverse organization over that time period has to be our biggest success. We have been holding celebrations in regions throughout the state that will culminate in a final event in May. As part of our celebrations, we are honoring 30 “Champions” – individuals who have been our partners, who have supported our mission, who have worked side by side to advance women’s economic opportunities. Those partnerships are part of our greatest success.

We were also successful for the first time in receiving a federal grant to conduct a two-year general program evaluation and demonstration of the effectiveness of our service strategies.

What was your biggest challenge in 2008?
We are always challenged to stay fresh, focused and flexible in a dynamic environment, whether facing changes in funding, personnel or external trends and demands. This year, the general economic conditions merely added depth to those on-going challenges.

What are your goals for 2009?
Our goals for the coming year include:
  • Stabilize our core funding
  • Focus on delivering and documenting training and technical assistance that best supports our mission and the needs of our participants as identified in the federal grant
  • Support rural entrepreneurs in building skills and comfort in using new technologies (web 2.0 tools and resources)
  • Continuing to experiment in designing and delivering training using distance education technologies
  • Promote policies that increase state support for microenterprise development




Anna Marie Tocci, owner, North Star Cafe, Portland. Her cafe has become a community hub in a resurgent part of downtown. With her business partner, Kim Anderson, they serve teas, coffee, local foods, and support live music, poetry readings.

Organization Statistics

In 2008
Clients Served: 148
Microloans*: 4
Dollars loaned: $4000
Average loan: N/A
Jobs created by microenterprise clients: 1.3 jobs per business started (estimate based on past outcome surveys)

Cumulative (last ten years only)
Clients Served: 2547
Microloans*: 10
Dollars loaned: $8815
Average loan: 880
Jobs created by microenterprise clients: Estimated at 1300 jobs over last ten years


* WWC also works with clients to leverage loans from other public and private lending sources. One third of all WWC-supported FDA savings accounts are for business assets.
Susan Landry, owner of Tranquility Acres in Buckport, a grass-fed Belted Galloway cattle and Bard Rock chicken farm she operates with her husband. They sell natural meat and eggs.

Monday, April 6, 2009

Exchange Weekly Microbusiness News Roundup


Every week AEO gathers small business headlines and links from online media publications and blogs. Here’s what was in the news the week of March 30th.

AEO IN THE NEWS

SMALL BUSINESS NEWS












Wednesday, March 25, 2009

Distance Learning WESST Style


In 2009 AEO is making a commitment to use new technology to provide the field with more training, communication, and networking opportunities – i.e. social networking sites , webinars, and the AEO Exchange Blog – our members are experimenting with distance learning to reach more entrepreneurs. Below, guest blogger, Wally Drangmeister of AEO member WESST in New Mexico shares their distance learning experience.
Guest Blogger: Wally Drangmeister, WESST Director of Client Services

WESST is a non-profit organization in New Mexico that provides entrepreneurs across the state with the resources, information, skills and technical assistance they need to be successful. New Mexico spans over 121,000 square miles, and is nearly the size of New England and New York combined. There is a tremendous need for WESST’s services across all of New Mexico, but the sheer geographic size makes reaching every entrepreneur a challenge. Distance learning is helping the organization overcome these challenges and serve more entrepreneurs.

Cost of Entrepreneur Training
The cost of providing services increases as the number of participants per instructor decreases. The number of rural entrepreneurs in need of training taken in aggregate across the state may be sufficient to make training cost-effective, but that’s not so in any given location. In the sparsely populated areas in rural New Mexico it is difficult to fill training classes and travel to these areas increases the costs. Technology allows us to offer distance learning opportunities as an alternative to in-person training.

Technology Solution
Distance learning is the best way for WESST to provide specialized training services to all rural areas in New Mexico. We are able to aggregate clients across the state instead of across a small region, which dramatically reduces the time and expense of travel. As an added benefit, the trainings are recorded and available online so clients can access the training when and where they desire. This has increased the attractiveness of training for our clients and reduced the costs even further for WESST.

Distance Learning Approach
Our approach to distance learning still relies heavily on the face-to-face meetings that traditionally have been important in developing and maintaining relationships with our clients. Instead of using extensive staff time to travel to remote locations to provide training and consulting services to small numbers of people, staff members now travel with the more attainable goal of briefly meeting with large numbers of potential and existing clients.

A typical scenario in our new distance model would be to make contact with a potential client through networking at a rural community event, or through a local partner. The new client’s initial participation would be through a recorded distance learning program downloaded from our website. As a follow-up to the online training, the client would take part in a group webinar or conference call hosted by our staff and community trainers. This model allows for maximum client benefits at an extremely low cost of delivery. When appropriate, the client can always access dedicated consulting services for an additional fee.

Distance Learning ChallengesDistance learning is not without its challenges. Using the latest and greatest technology for training only works if our clients and potential clients have access to it. Many rural areas of the state are still without reliable Internet services and we continue to see low levels of computer ownership among many in our target audience. To overcome these challenges WESST will build upon the tremendous ongoing advancements in wireless communication technology and media-enable hand-held devices as we move forward with our distance learning programs.

Our belief is that wireless multi-function devices such as the Apple iPhone, which have the ability to wirelessly download, store and playback audio and video, will offer the best opportunity to effectively expand services to a large group of currently underserved rural clients in the coming years.


Technology with a Personal Touch
For now, serving rural clients means being able to provide business training and technical assistance by multiple means, including teleconferences, online training, DVDs, audio CDs, and audio and video downloads in addition to good, old fashioned face-to-face meetings. We are also proving audio training programs using the latest generation of low cost MP3 players. We are building our programs today in a manner which will allow us to develop and expand in the direction technology is headed in terms of functionality, market penetration, and price. Along with existing and new technology, we must also maintain the personal touch that has made WESST so successful. Technology should enhance these face-to-face meetings and pave the way to provide our clients with more efficient and effective services to make their business dreams a reality.

Wally Drangmeister is director of client services at WESST. He is a native New Mexican with a broad background in business and entrepreneurial ventures. Wally has experience with technology start-up businesses, venture capital investing, and strategic and financial planning. He has worked for companies in extractive industries, water, natural gas, electric utilities and financial services. Wally has a Bachelor of Accountancy Degree from New Mexico State University, although he refers to himself as a recovering CPA.

Monday, March 23, 2009

Exchange Weekly Microbusiness News Roundup

Every week AEO gathers small business headlines and links from online media publications and blogs. Here’s what was in the news the week of March 16th

AEO IN THE NEWS

SMALL BUSINESS NEWS

Thursday, March 12, 2009

Exchange Weekly Microbusiness News Roundup

Every week AEO gathers small business headlines and links from online media publications and blogs. Here’s what was in the news the week of March 9th.

AEO IN THE NEWS

SMALL BUSINESS NEWS

POLICY UPDATE - Federal Microenterprise Development Programs Get a Big Boost in 2009


The Fiscal Year 2009 omnibus appropriations package was passed by Congress this week – and for the microenterprise development field it was worth the wait! Here’s the run down for FY 2009 federal microenterprise development program funding.

SBA Microloan Program
Funding for the SBA Microloan Program is appropriated in two parts – lending dollars and funding for business training and technical assistance. In FY 2009 Congress authorized $21 million in lending for the program – a $1 million increase from last year. The technical assistance portion of the program received and additional $5 million from last year authorizing $20 million to support the business training needs of low-income entrepreneurs.

In FY 2008 the SBA Microloan program made a total of 2682 loans to 992 startups and 1690 existing businesses, which helped create 3889 jobs and retain an additional 5856. The increased funding will only help the microenterprise development field expand its reach and help more entrepreneurs which is particularly important in these troubled economic times.

SBA PRIME
The microenterprise development field once again saved the Program for Investment in Microenterprise (PRIME) from elimination. For the past eight years President Bush has requested zero dollars for the program, which funds much needed business training and technical assistance to very low-income entrepreneurs. Recognizing the need for training dollars, Congress authorized $5 million for PRIME in 2009 – up $2 million from the previous year.

SBA Women’s Business Centers
The SBA Women’s Business Centers will receive $13.75 million in 2009
, an increase of $750,000 from 2008. This highly successful program provides entrepreneurial training to over 150,000 business owners annually and has maintained a 14 to 1 return on the federal funds invested.

Community Development Financial Institution (CDFI) Fund
In 2009 the CDFI Fund will receive an increase of $13 million. Congress provided $107 million for the program which provides economic development and low-cost financial services in underserved communities. On average, each dollar invested in the CDFI Fund leverages $19 for housing and microbusiness loans, community development banks, and other economic development efforts.

The appropriations package also includes funding for the following programs of interest to the microenterprise development field:


  • Community Development Block Grants (Dept. of Housing): $3.9 billion

  • Rural Business Opportunity Grants (USDA): $2.5 million

  • Rural Business Enterprise Grants (USDA): $38.7 million

  • Intermediary Relending Program (USDA): $33.5 million

  • Rural Community Development Initiative (USDA): $6.3 million

Have a question about the FY 2009 omnibus appropriations package? Leave your question as a comment and AEO will respond for all to see. Want to share your thoughts on the FY 2009 funding levels? Leave a comment and spark a discussion!

Friday, February 27, 2009

Exchange Microbusiness News Weekly Roundup

Every week AEO gathers small business headlines and links from online media publications and blogs. Here’s what was in the news the week of February 23rd.

AEO IN THE NEWS
How to Get a Small Business Loan if You're a Credit Risk
http://www.ehow.com/how_4806913_business-loan-youre-credit-risk.html

AEO MEMBERS IN THE NEWS
Second Regional Flavor Conference planned for March 12
http://www.observertoday.com/page/content.detail/id/519563.html?nav=5007

SMALL BUSINESS NEWS
Open for Business, Despite the tough economy, SJ entrepreneurs take the risk and set up shop.
http://www.sjmagazine.net/articles.aspx?aid=507&AspxAutoDetectCookieSupport=1

Small Business Owners React to President Obama's Speech
http://ozarksfirst.com/content/fulltext/?cid=122802

Business Owners Say Obama Should Reduce Small Business Taxes and Free Up Lending
http://www.foxbusiness.com/story/markets/industries/media/business-owners-say-obama-reduce-small-business-taxes-free-lending/

Survey: Small-business owners resilient
http://www.bizjournals.com/southflorida/stories/2009/02/23/daily23.html

Small Business: Starting a blog and making it effective
http://www.newsday.com/business/ny-bzherz0223,0,5485247.story

Manchin: Small business success vital to state
http://www.bdtonline.com/local/local_story_053203359.html

Small loans to keep troubled firms afloat
http://www.msnbc.msn.com/id/29343657/

Small business: By a thread
http://www.startribune.com/business/39992472.html

Small business feels the pinch of tighter credit
http://seattletimes.nwsource.com/html/businesstechnology/2008771277_bizfinance22.html

Board Eases Application For Business Licenses
http://www.washingtonpost.com/wp-dyn/content/article/2009/02/21/AR2009022100055.html

Being own boss gains appeal, Some ready to start small business
http://cjonline.com/stories/022109/bus_396302114.shtml

The recession beaters: Three women small-business owners succeeding in today's economy
http://www.philly.com/dailynews/top_story/20090219_The_recession_beaters__Three_women_small-business_owners_succeeding_in_today_s_economy.html